Services

Customer Experience
& Design

Through strong design expertise with customer centricity and business focus, we create experiences that people love and remember.

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The Importance of Customer Experience
for your Company

The close interweaving of customer experience and high-quality design is at the heart of every successful company in a world where interaction with customers is crucial to business success. It represents the totality of impressions, emotions and interactions that customers have with your company. Nowadays, an outstanding customer experience is no longer just a competitive advantage – it is a key prerequisite for long-term business success.

Behavior
Analysis

We analyze your customers’ behavior to gain a deeper understanding of what drives them and how they interact with your product or service.

User
Research

Our user research services help you to understand the needs, expectations and behaviors of your target group in order to tailor products and services ideally to them.

User
Testing

Through comprehensive user testing, we ensure that your products or services are user-friendly and meet the needs of your customers.

User Interface
Design

We design intuitive and appealing user interfaces to make the interaction between your customers and your product as seamless and pleasant as possible.

User Experience
Design

Our focus is on creating a well thought-out and positive user experience that strengthens customer loyalty and sets your company apart from the competition.

Design
Systems

We establish design systems that provide a clear guideline for design and interaction to ensure a consistent and successful user experience.

Animation & Motion
Design

Through creative animations and motion design, we increase the attractiveness of your products and give them a dynamic presence.

Content Design
& Creation

We help with content creation, plan the structure and think about the presentation of the content by tailoring texts, images and media to the needs of your target group.

Our services focus on the individual needs and goals of our customers. We are convinced that an excellent customer experience is the cornerstone of a company’s success in an increasingly networked and competitive world.

You want to talk
about your project?

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BGO

Bernhard Görlitz
Chief Creative Officer & Member of the Board

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